An entrepreneur looking to start an ecommerce is going to have his hands full. Juggling technical details and business aspects of a company in synchrony is no easy task. If you're a hands-on person looking to handle everything on your own, you might be confused as to where to begin. The crucial question you WILL be asking yourself is “What do I do first”. Well, this article will help you answer that question.
Let's go through this one step at a time.
Setting up shipping
You've got a website full of wonderful products for your customers and you have healthy traffic coming in. Your customers want to purchase your products. So you'll want to setup a pathway that takes your products to your them.
So this is the first crucial element of your online business- Setting up shipping
As an online business, you'll probably be connected with alot of popular shipping services. So this is where the challenge arises. How do you keep a track of the tariff rates offered by each shipping service? This is where downloading shipping plugins to your website can help you immensely. Joomla extensions provide the most popular shipping plugins that come in with specific rates for domestic and international services. J2Store supports over 10 shipping plugins. The plugins helps you display domestic and international quotes. You can also inform the customer of shipping costs based on weight and volume of the package. Data with regard to taxation is also displayed.
- United States Postal Service
- Postal Code
- Canada Postes
- Australia Post
- Postal Code
Installing payment plugins
You've successfully setup a delivery system. Now you'll ask yourself what happens after this? Of course! You'll want to see your customers coughing up the big bucks. When it comes to the payment, you can't afford to have anything go wrong. So to prevent chaos from setting in, Joomla developers have created payment plugins to help you handle the task. Installing payment plugins provides your customers with multiple payment options, and it makes it easy for you to monitor incoming payments as well. Payment gateway plugins support payments through credit/debit card, and Internet Banking and COD. The plugins also notify customers of the status of the transactions. You'll also have foolproof security management in place. J2Store supports over 65+ payment gateways
Now that you've setup the important initial elements, of the business, you need to focus on enhancing the experience for the users by making your website as easy to use as possible.
Social Login plugins
One way of doing this would be to make the whole sign up and sign in process easy for your users. Remember internet users find it tedious to keep creating usernames and password for each website. They'd definitely appreciate a system where a common username and password works well on all sites. Therefore Placing Social Login plugins on your site can be extremely beneficial. Your customers can easily login to your site, through a social media account of their choice.
With J2Store's Social Login app, you can place social login buttons on the checkout page. Encouraging your users to sign-in this way, gives you access to personal information present on social networks. This helps you personalize user experience.
Setting up a review section
When you're looking to establish a long term relationship with your customers, you'll have to first lay a foundation of trust. Your customers need to know they're not being taken for a ride. There are a number of strategies you can adopt to build that trust. But the easiest little tip that you can apply, is to give your customers a chance to review your products. Setting up a review section for each product on your page, can let your customer know that you're open to feedback and criticism. It also lets them know that you're interested in what they have to say. Having both positive and negative reviews on the product layout page creates trust with the user.
J2Store has a few apps that can help you set up a product review and comment section in the product layout of the site. Jcomments developed by J2Store allows you to display comments on the product layout. You can customize by showing the latest comment at the top. You can also display the name of the reviewer.
Setup Social Sharing Plugins
So you're customers love what you're offering them and they're really excited about some of your products. Then dont let them keep it to themselves! Give them an outlet to share their excitement with the rest of the world. Setup Social Sharing Plugins that let users tell the world how much they love you.
Your website can garner alot of popularity this way. The trick is to place social share buttons in strategic places so users are are encouraged to share products they like.
J2Store's social media share app supports Google+, Facebook, Twitter and Pinterest.
The above suggested apps will help you get your ecommerce on the right track. From here on you can focus on personalizing user experience by studying their behaviour and catering to their needs. J2Store has loads of useful apps to help you with this.